Shipping policy

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Shipping Policy

Order Processing
All orders are processed within 1–2 business days. Orders placed after business hours, on weekends, or on holidays will begin processing on the next business day.

During high‑volume periods (new drops, holidays, or sales), processing times may be slightly extended.

Shipping Methods & Delivery
Once shipped, delivery times depend on the carrier and shipping method selected at checkout. Standard shipping typically takes 3–7 business days within the U.S. Expedited options may be available at checkout.

Order Tracking
A shipping confirmation email with tracking information will be sent once your order has been dispatched. Please allow up to 24 hours for tracking to update.

Shipping Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for delayed, lost, or undeliverable packages due to incorrect or incomplete addresses.

Lost, Stolen, or Damaged Packages
Viva Vitae Fashion is not responsible for packages that are lost, stolen, or damaged in transit. If an issue arises, please contact the carrier directly using your tracking number.

Shipping Fees
Shipping costs are calculated at checkout based on your selected delivery method and location. Shipping fees are non‑refundable.